Shipping & Returns Policy
Shipping Methods
We offer the following shipping options on all products:
- USPS First Class Package (2β4 business days)
- USPS Priority Mail (1β3 business days)
- USPS Priority Mail Express (1 business day)
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Return Eligibility
Our return policy is valid for 15 days from the date of purchase. If 15 days have passed, we unfortunately cannot offer a refund or exchange.
To be eligible for a return:
- The item must be unused and in the same condition you received it
- It must be in the original packaging
- A receipt or proof of purchase is required
Non-Returnable Items
We do not accept returns on the following:
- Perishable goods (such as food)
- Gift cards
Exchanges (If Applicable)
If you receive a damaged or defective item, weβre happy to exchange it. Please contact us within 30 days of receiving your product.
To start the exchange process, email: info@levelmindscbd.com
Return Shipping
To return your product, mail it to:
CBD Health Club
3550 Lawrenceville Suwanee Rd, Suite 108
Suwanee, GA 30024
Please note:
- You are responsible for shipping costs to return the item
- Shipping costs are non-refundable
- If you receive a refund, the cost of return shipping will be deducted
For items valued over $75, we recommend:
- Using a trackable shipping service
- Purchasing shipping insurance
We do not guarantee that we will receive your returned item.